BusinessAdmin10/14/2025
MD & CEO’s statement: Commenting on the results, Mr. Anup Bagchi, MD & CEO, ICICI Prudential Life Insurance said, “We welcome the Indian Government’s recent GST reforms aimed at making life insurance affordable and accessible. We are happy to share that we have passed on the benefit of GST exemption to our customers, enabling them to enjoy savings on their premium payments. We believe these reforms will usher in growth and be value accretive for all our stakeholders including our customers, our distributors and our Company. The early trends indicate a positive response post the GST exemption on life insurance. We have observed growth in website traffic, both lead volumes and conversion rates across product segments, indicating enhanced customer traction.
Specifically, the effect of GST exemption has been more pronounced in the retail protection category. For us, protection is a focus area and notably, the retail protection segment has grown at a CAGR of 31% for the last three years (H1-FY2023 to H1 FY2026). New Business Sum Assured, which is the quantum of life cover taken by customers, grew by 19.3% year-on-year to ₹ 6.77 lakh crore in H1-FY2026 and at September 30, 2025, our total in-force sum assured stood at ₹ 42.16 lakh crore. Going forward, we expect the protection segment to grow substantially.
Our approach to offer the right product to the right customer at the right price through the right channel has enabled us to deliver a profit after tax of ₹ 601 crore in H1-FY2026, a 26% year-on-year growth. The Value of New Business (VNB) for the same period was ₹ 1,049 crore. Embedded Value (EV) stood at ₹ 50,501 crore, a growth of 9.7% year-on year and the Value of In-force business (VIF) stood at ₹ 37,761 crore a growth of 18.1% year-on-year. The Total Premium has registered a year-on-year growth of 9.2% to ₹ 21,251 crore in H1-FY2026.
We have implemented various initiatives to enhance efficiencies leading to our savings business cost-to-premium ratio reducing by 280 basis points year-on-year to 12.7% for H1-FY2026. Our 13th month persistency ratio of 85.3% in H1-FY2026, underscores our customer’s trust and satisfaction.
Our claim settlement process is designed to deliver enhanced experience, we have registered an industry leading claim settlement ratio of 99.3% for H1-FY2026, with an average turnaround time of 1.1 days for non-investigated claims.
The trust reposed in us by our customers, suite of innovative products, multi-channel distribution network and a conducive business environment position us well to deliver profitable and sustainable business growth.”
Key performance highlights: